Q: Check OHP Sheet appears on the control panel of the printer.

A: If you load transparencies the wrong direction or facing the wrong side up, or you try to load a transparency other than Epson Color Laser Transparencies, the printer stops loading in order to avoid printer damage. In this case, you need to clear the jammed sheet from the MP tray or paper path unit.

Q: Irregular Density appears on the control panel of the printer.

A: If you try to print at an overly high density, the printer stops loading paper in order to avoid the printer damage. In this case, you need to clear any jammed paper from the MP tray or paper path unit.

Q: The printer does not print and the On Line light is off.

A: Press On Line once to put the printer on line (the On Line light comes on).

Q: The background is dark or dirty.

A: The paper path inside the printer may be dusty.  Turn off the printer. Clean the paper path inside the printer using a soft, dry cloth. Clean internal printer components by printing three pages with only one character per page. If this does not solve the problem, there may be a problem with the photoconductor unit. Replace the photoconductor unit. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Epson special paper, or smooth-high-quality copier paper is recommended for best results.

Q: Black or white bands appear in the printout.

A: The paper path inside the printer may be dusty. Turn off the printer. Clean the paper path inside the printer using a soft, dry cloth. Clean internal printer components by printing three pages with only one character per page. There may be a problem with the photoconductor unit. Replace the photoconductor unit.

Q: Uneven print quality on the page.

A: Your paper may be moist or damp. Do not store paper in a humid or damp environment. There may be a problem with the photoconductor unit. Replace the photoconductor unit.

Q: The printed image is light or faint.

A: Your paper may be moist or damp. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment. The Toner Save mode maybe on.  Turn off the Toner Save mode using the printer driver. There may be a problem with the photoconductor unit. Replace the photoconductor unit.
 

Q: The message Need Memory appears on the control panel display.

A: The printer has insufficient memory available for the current task. To correct the error, press the Continue button on the control panel. If the message remains, reset the printer as described on page 8-35. You can also clear this message by turning the printer off, waiting 10 seconds, and then turning it back on. You may need to increase the amount of printer memory.

Q: The message Image Optimum appears on the control panel display.

A: The printer has insufficient memory to print the page using the specified print quality. The printer automatically reduces the print quality so it can continue printing. If the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number of fonts or font sizes. Lower the Resolution setting to 300 dpi.

Q: Photocondctr Trouble appears on the control panel of the printer.

A: The installed photoconductor unit has a problem. Turn off the printer, then remove the photoconductor unit and install the new photoconductor unit.

Q: Replace Photocondctr appears on the control panel of the printer.

A: The photoconductor unit has reached the end of its service life. Turn off the printer, then remove the photoconductor unit and install the new photoconductor unit.

Q: Replace Waste T Box appears on the control panel of the printer.

A: The waste toner collector has become full. Replace it with a new waste toner collector.

Q: Print Overrun appears on the control panel of the printer.

A: The required time to process the print data exceeds the print engine speed because the current page is too complex. Press the Continue button to resume printing. If this message appears again, turn on Page Protect in the Config Menu of the SelecType setting. If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.

Q: Mem Overflow appears on the control panel of the printer.

A: The printer has insufficient memory available for the current task. To correct the error, press the Continue button on the control panel. If the message remains, reset the printer as described on page 8-35. You can also clear this message by turning the printer off, waiting 10 seconds, and then turning it back on.

Q: Maintenance Req XXXX appears on the control panel of the printer.

A: XXXX: Any number is indicated. Some part inside the printer should be replaced. Contact your dealer and inform them what number (XXXX) appears.

Q: Warning Photocondctr appears on the control panel of the printer.

A: The photoconductor unit is near the end of its service life. You can continue to print until there is no remaining service life but early replacement is recommended to maintain high print quality.

Q: Service req eXXXX appears on the control panel of the printer.

A: XXXX: Any number is indicated. A controller error or a print engine error has been detected. Write down the error number listed on the display and turn off the printer. Wait at least 10 seconds and then turn it back on. If this error still occurs, turn off the printer, unplug the power cord, and contact a qualified service person.