Q: My images appear blurry. What can I do to fix this?

A: Make sure the camera is steady when taking a picture, try using a tripod or setting the camera on a level steady surface. You can also try setting the camera to macro mode.

Q: What are the differences between the Epson PhotoPC 600 and PhotoPC 500 color digital cameras?

A: The PhotoPC 600 color digital camera is Epson's first XGA (1024 x 768) pixel resolution digital camera. In addition to higher resolution, the PhotoPC 600 features a 5 element aspherical glass lens, auto-focus from 8" to infinity and a built-in 2" color LCD screen. It also supports CompactFlash removable memory cards, has 4 MB of internal storage, captures color or grayscale images. Other features include Panoramic image settings, the ability to upload programs and images not in the camera, multi image capture, and NTSC or PAL video port for use with a VCR, TV or projector.

Q: How are images stored in the camera?

A: Images are stored in either internal flash memory or optional removable, reusable CompactFlash cards. Providing both internal and removable storage offers users maximum storage flexibility. Internal camera memory ensures that the camera is always ready to capture pictures, even if the optional memory cards have been misplaced, lost or damaged. Optional storage cards enable users to expand storage capacity according to their usage needs. Since the pictures are stored in flash memory chips, pictures can be retained for up to one year without power.

Q: The camera has no power. What I should I do?

A: Make sure the lens cover is open all the way. Also, the camera may have automatically shut itself off. If this is the case, simply close and then open the lens cover to power the camera back on. Check the batteries and verify they are installed correctly. If the camera is new and you just installed the NiMH batteries that come with the camera, make sure to charge the batteries three times or 8 hours before you install the batteries in your camera. When using the AC adapter, make sure it is plugged into a working outlet.

Q: How many pictures can I take with the camera's internal memory?

A: 48 std, 16 fine, 6 superfine, 16 fine monochrome, 6 superfine monochrome, 32 fine panorama, 13 superfine panorama, 48 multi.

Q: What kind of Compact Flash Cards can I use?

A: Epson provides 4 and 15 MB optional compact flash cards.

Q: What kind of batteries does the camera use?

A: 4 AA rechargeable NiMH batteries, 4 AA rechargeable NiCad batteries, 4 single-use AA alkaline batteries, or 4 single-use AA lithium batteries. To avoid the danger of fire or explosion, do not mix different types of batteries.

Q: I've formatted my 16MB CompactFlash card in the camera but the pictures stop advancing after a while.

A: Download all images into your computer that you want to save, put the card into its adapter, then place it in a computer with a type II PCMCIA socket and run a DOS format command. After reformatting, the card will have 16MB available.

Q: What else can I do with the CompactFlash cards besides store more images?

A: You can copy images to a CompactFlash card from the camera's internal memory or copy images from the CompactFlash card to the camera's memory. Also, if you have a PCMCIA adapter and a computer with a Type II PCMCIA slot, you can access images stored on a CompactFlash card directly from your computer.

Q: Nothing appears on the LCD screen. What can I do?

A: Make sure the batteries are installed correctly. Recharge or replace the batteries if necessary. If the screen switch is set to "View", make sure the serial cable is disconnected from the camera's port. When the cable is plugged in, the camera assumes you're connecting to the computer so it turns the LCD off.