Q: What do I need to do to print with my Stylus printer on a LocalTalk network?

A: The printer is not a LocalTalk printer.
 

Q: How do I replace an ink cartridge when an ink low or out condition occurs?

A: Make sure the printer is on but not printing. Raise the printer cover, then press down the orange ink cartridge replacement button until the print heads move to the left. Pull up the empty ink cartridge clamp all the way. The empty cartridge rises up from its holder and should be disposed. Don't touch the green circuit board on the back of the new cartridge; you may inhibit normal operation and printing. Remove the yellow tape seal from the ink cartridge. Do not remove the blue label from the top of the ink cartridge or the clear seal underneath the cartridge. The ink in a cartridge missing the seals will be exposed to air and will thicken such that print head clogging and possible print head failure can occur. To install the new cartridge, tilt the ink cartridge forward slightly as you lower it into its holder. Hang the tabs at the back of the cartridge on the hooks on the holder clamps. Don't place the cartridge tabs under the hooks on the holder clamp; you may damage the clamp when you close it. Install the ink cartridge and press the orange ink cartridge replacement button to begin charging the ink delivery system. Charging takes about a minute
 and is complete when the power light stops flashing.

Caution: If the blue label has been removed from the ink cartridge, do not install the cartridge. If you have already installed it, even if the printer is printing correctly, change the cartridge immediately. If you have already installed the cartridge and now the nozzle check will not print completely even after running a few cleaning cycles, the printer may need service and you should contact Epson technical support for assistance.

Q: How long should my printed pictures last?

A: For optimum image quality and longer print life, print your photos with Epson Photo Ink (the standard ink for the Epson Stylus Photo 870 and Epson Stylus Photo 1270 printers) and Epson's fade-resistant Matte Paper - Heavyweight and Premium Glossy Photo Paper. When printed with these combinations and displayed indoors under glass, your prints will last about as long as standard 35mm prints. Prints with other Epson media are less fade-resistant but can be preserved if kept in a photo album. As with all photos, care should be taken to preserve the long life of your prints. All color dyes change over time. For storage in photo albums, we recommend acid-free, archival sleeves that are commonly available from camera shops and other retailers. For indoor display, we recommend avoiding direct sunlight and mounting prints under glass to help protect them from humidity, cigarette smoke, and other atmospheric contaminants. Color stability varies based on lighting conditions, color intensity, color range, and print media. Using the guidelines above, your Epson photo prints can keep your memories alive for many years.

Q: I installed the printer driver on my Macintosh, but it isn't showing up in the Chooser. What should I check?

A: Make sure the QuickDraw GX extension is disabled, and make sure the "SP 870" and "Epson Monitor3" extensions are enabled. Then, restart your Macintosh.

Q: I am getting the message "Sorry SP 870 cannot be used" when I try to select the "SP 870" icon in the Chooser of a Macintosh. What should I do?

A: This message indicates that there is something wrong with the driver or the way it was installed, and you will need to remove and reinstall the driver. To remove the driver, trash the "SP 870", "Epson Monitor3", and "Epson Folder" extensions from your "Extensions" folder (the "Extensions" folder is located in your "System Folder" folder in your hard drive). Then, restart your Macintosh and reinstall the driver. If you have printer drivers of other Epson printers installed on your system, you may need to reinstall them after removing the Stylus Photo 870 driver.

Q: Whenever I power up my Macintosh the printer switches from the printer port to the modem port. How can I correct this?

A: Turn off the printer and make sure AppleTalk is inactive in the Chooser.Go to the Extensions Manager and disable the "AppleShare", "File Sharing Extension", and "Printer Share" extensions. Open Preferences and drag the AppleTalk, Finder, and PrinterShare preferences to the trash. Restart the Macintosh and go to the Chooser. In the Chooser, set any Apple serial printers (ImageWriter's and StyleWriters, for example) to the printer port, then set the Stylus Photo 870 (represented by the "SP 870" icon in the Chooser) to the printer port. Restart the Macintosh again, turn the printer on once the Macintosh is fully booted, and check to see if the Stylus Photo 870 stays on the printer port.

Q: After I installed my printer software in Windows 95 or 98, I cannot run ScanDisk. What happened?

A: You must disable Epson Monitor3 when you want to run ScanDisk. To disable Epson Monitor3, right-click on the Epson Monitor3 icon in the taskbar and select "Stop monitoring now".

Q: When I print from Appleworks 5.0.3 / 5.0.4 or Word 98 from my Macintosh (PowerMac / G3 / G4 / iMac / DV iMac) to my Epson Stylus Color/Photo inkjet printer, some of the text is cut off on the right edge. What can I do to correct this?

A: Follow the steps below to correct the issue of characters clipping from Appleworks and Word 98.

Appleworks:

1. Open document.
2. Click on Edit, then Preferences.
3. Topic should be set to Text.
4. Under the Options, enable "Fractional Character Widths".
5. Click OK and print the document.
6. When the file is saved, it will save the setting along with it.

 Word 98:

1. Open document.
2. Click on Tools, then Preferences.
3. Click on the Print tab.
4. Under the options for current document only, select "Fractional Widths".
5. Click OK and print the document.
6. When the file is saved, it will save the setting along with it.