What is capacity of the ink tank & the colors used?
Each tank has a capacity of 70ML. The colours used are Cyan, Yellow, Magenta and Black.

How much print I can take from each color ink?
For black (monochrome) prints, it can print up to 4,000 Pages.
For colour prints, it can print up to 6,500 Pages (Composite yield).
This is based on EPSON test pattern on ISO/IEC 24712 - with the condition of continuous print with 5% ink coverage per page.

Do the L-Series printers have driver support for Microsoft Windows 8 and Mac OS 10.8 Mountain Lion?
Yes, our new L-Series printers are supported by Microsoft Windows 8 and Mac OS 10.8 Mountain Lion.

Where can I find the device drivers?
The device drivers CD are bundled in the box. Alternatively, it can be downloaded at 
http://www.epson.com.sg/sites/epson_singapore/support/support.page

I am using Microsoft Windows 8 but I am unable to locate the printer drivers for Windows 8. Where can I get them?
For Microsoft Windows 8, the drivers are available on the Epson website. You may also access the drivers download page at http://www.epson.com.sg/sites/epson_singapore/support/support.page

I am using Mac OS 10.8 (Mountain Lion) but I am unable to locate the printer drivers for Windows 8. Where can I get them?
Please connect the printer to the computer.  Run the software updater in the Mac OS to obtain the drivers that you need.

I have purchased a new L-Series Printer. Can you assist me in installing the printer?
Please follow the step by step instructions in the startup guide provided with the unit.  Alternatively, it can be downloaded at
http://www.epson.com.sg/sites/epson_singapore/support/support.page

Is it possible to print in monochrome without filling up the rest of the color ink tanks?
All the ink tanks must be filled up with the corresponding colours before the printer can function.

For first time installation, can I pour only half of the INK and the remaining ink to be used later?
No, all the ink tanks must be filled before the initial ink charging can be processed.

In the printer driver there is a power flushing feature.  What is it used for?
The power ink flushing utility allows you to replace all the ink in the ink tubes. This function consumes a lot of ink. Before using this function, make sure there is enough ink in the ink tanks.
If there is not enough ink, please refill the ink tanks.

After filling the new ink in my printer still the Power LED is ON and the INK LED is ON why?
The initial ink charge is not completed. To complete this process, please press and hold the “Stop” button continuously for 3 seconds. It will take approximately 20 minutes for the ink charging to finish.
Once the ink charge is completed the power LED will be in ON condition & the INK LED will be in the OFF Condition.

Why am I not able to see the ink levels via the printer driver?
Our products are designed to have clear capacity markings on the Ink Tanks to gauge how much ink is left in the ink tank. This does not require the use of the printer driver.

After installation, the print quality is not good. How can I improve the print quality and fix the situation?
Please use the printer driver to print out the nozzle check pattern. If there are missing lines in the pattern, it is recommended to run the head cleaning function. If the symptoms still persist after
running the head cleaning twice, it is advised to run the Power Ink Flushing once to see if quality improves.

This function consumes a lot of ink. Before using this function, make sure there is enough ink in the ink tanks. If there is not enough ink, please refill the ink tanks.

I am getting an Error Message on the printer driver in the EPSON status monitor that Initial ink charge is not completed. How do I solve this?
Please press and hold the “Stop” button continuously for 3 seconds. It will take approximately 20 minutes for the ink charging to finish. Once the ink charge is completed the power LED will be in ON condition & the INK LED will be in the OFF Condition.

Do I load paper from top paper tray or from the bottom paper tray?
Paper is loaded from the top load stacker. The bottom tray is to collect the completed prints

I am not able to load a paper from the top load stacker
In the top load tray there is a paper holder at the center of the tray, press and move the paper holder to extreme left first. After you have loaded the paper, please adjust the paper holder accordingly
to the paper size.

Does L110, L210, L300, L350, L355 and L550 support borderless printing?
L110, L210, L300, L350, L355 and L550 does not support borderless printing.

Which Epson L-Series models support the use of Epson Easy Photo Print support?
Only Epson L355 & L550 model support the use of Epson Easy Photo Print software.

We have difficulties in setting up the WiFi function for L355. Can you assist?
It is recommended to first restart the wireless router.  After that is done, please perform the standard Epson wireless software setup installation which is provided in the accessory CD.

4,000 pages at $9.90 is not possible – is it true?
4,000 Pages at $9.90 is based on EPSON test pattern on ISO/IEC 24712 in the condition of continuous print of 5% coverage per page. This is achievable.

Coverage for the 4,000 pages is only 5% coverage – is it true?
Yes. It is based on continuous print of 5% coverage per page.

Inferior print quality with the cheap ink – is it true?
No, it does not give inferior print quality. Epson designed and priced the Epson L-series to offer our customers the lowest running costs among our entire printer range, while maintaining high levels
of reliability and print quality.

Refilling the Ink Tank will be messy, dirty your hands – is it true?
No. With due care taken, refilling the Ink Tanks will be clean and mess free. 

After my 1st Charge for 20mins, why is the print out still empty?
Before turning on the printer - Please check and ensure that the valve shown has been switched to the printing mode. It is advised to run the Power Ink Flushing to recover the situation.

Why is my print out for the very first time differs from the computer screen so much?
Please use the printer driver to print out the nozzle check pattern. If there are missing lines in the pattern, it is recommended to run the head cleaning function. If the symptoms still persist after running
the head cleaning twice, it is advised to run the Power Ink Flushing once to see if quality improves. * This function consumes a lot of ink. Before using this function, make sure
there is enough ink in the
ink tanks. If there is not enough ink, please refill the ink tanks.

Are the ink water & fade resistance?
No.

Does EPSON provide an additional 3 months additional warranty when I register online?
The models L110, L210, L300, L350, L355, L550 and L800 are not entitled to the free additional 3 months even when the warranty is registered online.