Epson Authorised Service Centre
 

 

Provide a high quality of service that restores products to full working condition.

 

Make the service process as transparent as possible to our customers, keeping them informed of repair and /or maintenance charges and processes as soon as possible.

 

 

With effect from 1st Aug 2023, labour fee for the assessment of the damage and repair works required will be collected prior to commencement of any repair evaluation works.

(In the event of cancel repair quotation - labour charge is non-refundable)

 

Similarly, any additional costs for service requests beyond our standard warranty terms, such as onsite services, will be collected prior to commencement of any services. These fees will be advised by our service centre or contact centre personnel upon enquiry.

 

 

 

Payment for services is by cash, Paynow or Visa/Mastercard/NETS or interbank transfer.

 

On 28 July 2023, Monetary Authority of Singapore (MAS) has announced that all corporate cheques will be eliminated by end-2025. With cheque usage in Singapore falling steadily, the cost of processing each cheque has been rising where the banks will no longer be able to absorb those costs.

To align with this MAS initiative, we regret to inform that we are not accepting cheques with effect from 1 April 2024.

 

For Service Drop-offs, please refer customers to Epson Authorised Service Centre at the following location.

  

  

Effective Date: 20 Jan 2025

  

 

6 Harper Road, #04-01
Leong Huat Building
Singapore 369674
Helpdesk: 800-120-5564

 

 

Mon to Fri - 9am to 6pm

Closed on Sat, Sun & Public Holidays 

 

 

If you are experiencing difficulty contacting our helpdesk line, please call an alternative number at 6586 3111 to reach out to our Epson Helpdesk line or email us at sg.epson.customercare@teamhgs.com