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Epson Customer Care Center
Epson is committed to:
Provide a high quality of service that restores products to full working condition
Make the service process as transparent as possible to our customers, keeping them informed of repair and /or maintenance charges and processes as soon as possible.
Labour Fee collection for out of warranty Epson unit
With effect from 1st Aug 2023, labour fee for the assessment of the damage and repair works required will be collected prior to commencement of any repair evaluation works.
(In the event of cancel repair quotation - labour charge is non-refundable)
Similarly, any additional costs for service requests beyond our standard warranty terms, such as onsite services, will be collected prior to commencement of any services.
These fees will be advised by our service centre or contact centre personnel upon enquiry.
Mode of Payments:
Payment for services is by cash, Paynow or Visa/Mastercard/NETS or interbank transfer.
On 28 July 2023, Monetary Authority of Singapore (MAS) has announced that all corporate cheques will be eliminated by end-2025. With cheque usage in Singapore falling steadily, the cost of processing each cheque has been rising where the banks will no longer be able to absorb those costs.
To align with this MAS initiative, we regret to inform that we are not accepting cheques with effect from 1 April 2024.
For Service Drop-offs, please refer customers to Epson Customer Care Center at the following location.
Epson Customer Care Center Address:
100G, Pasir Panjang Road, Interlocal Centre,
#01-09, Singapore 118523
Helpdesk: 800 1205564
If you are experiencing difficulty contacting our helpdesk line please call an alternative number at 6586 3111 to reach out to our Epson Helpdesk line.
Operating Hours: 
Mon to Fri: 9am to 6pm
Closed on Saturday, Sunday & Public Holidays 

Bus Services ply Pasir Panjang Road (ECCC @ Interlocal)

10, 30, 30e, 51, 143, 175, 176, 188, 188E
Bus Services ply Alexandra Road (ECCC @ Interlocal)
51, 57, 61, 93, 97, 97e, 100, 120, 166, 175, 408, 963, 963e, 963r 

Nearest MRT:

Pasir Panjang MRT (CC26) on the Circle Line


Epson Customer Care Center @ Interlocal Centre